FAQ
Ordering
What size should I buy?
Our online wallpaper calculator is a great starting point to help you work out how many rolls you’ll need based on your wall size and chosen design. For smaller spaces, like a feature wall or cosy nook, our 5m rolls offer a flexible option and help reduce leftover material at the end of your project. If you're ever unsure, we recommend checking with your decorator — they’ll be able to advise based on the specifics of your space.
When ordering cloth by the metre, simply select 1 metre and increase the quantity in your basket to match the total length you need. Your fabric will be delivered as a continuous, uncut piece.
Can I cancel my order?
Because each item is printed to order just for you, we're unable to accept cancellations once your order has been placed. This bespoke approach allows us to reduce waste, offer a wider range of designs and colourways, and ensure the highest quality with every print. We recommend double-checking your measurements and selections before completing your purchase — but if you have any concerns, we’re always here to help.
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you’ll receive a confirmation email to let you know it’s safely with our fulfilment team. When your order is ready to leave us, you’ll receive a second email with tracking details so you can follow its journey to your door.
Samples are usually delivered within 5 working days. Wallpaper and cloth are printed to order, so please allow up to 10 working days for delivery — though in most cases, your order will arrive within a week.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Get in touch
Have questions about your order, or a general enquiry?