Welcome to The House of Abigail. By browsing or making a purchase on our website, you agree to the following terms and conditions. Please read them carefully before completing your transaction.

1. General TermsBy accessing or using the website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use the website or make a purchase. We reserve the right to modify, update, or change these terms at any time, and any changes will be reflected on this page.

2. PurchasesWhen you place an order through The House of Abigail website, you agree to provide accurate and complete information for the successful processing of your order, including but not limited to shipping information, payment details, and any other necessary information.We reserve the right to refuse or cancel any order at our discretion if there is a concern with the order details or any other issue, including payment failure.

3. Non-Refundable and Printed-to-Order PolicyPlease note that all products on The House of Abigail are printed to order. This means that once your order is placed, we begin production of your custom item. As a result, all orders are final and cannot be canceled or refunded once they have been confirmed.Because each item is uniquely produced just for you, we are unable to accept cancellations, changes, returns, or exchanges. We highly recommend that you review all details of your order carefully, including item sizes, designs, and quantities, before completing your purchase.If there is an issue with the quality of the product or a mistake made on our part (e.g., incorrect item shipped), please contact us, and we will work with you to resolve the matter.

4. Shipping and DeliveryThe House of Abigail partners with reliable third-party suppliers and shipping services to deliver your orders. Delivery times vary depending on your location and the item purchased. Please note that delays due to unforeseen circumstances (e.g., shipping delays, weather conditions) may occur, and we are not responsible for such delays.Please ensure your shipping information is accurate to avoid delays or issues with the delivery of your order.

5. Product Quality and AccuracyWe make every effort to ensure that the products listed on The House of Abigail website are accurately depicted and described. However, please note that due to variations in screen displays, colors may appear differently in person than on the website. Additionally, sizes may slightly vary depending on the manufacturer.We do not guarantee that all images or product descriptions are completely accurate or error-free.6. Privacy and SecurityYour privacy is important to us. We take all necessary precautions to protect your personal and payment information. We will not share or sell your information to third parties. For more details, please review our Privacy Policy.

7. Limitation of LiabilityThe House of Abigail is not liable for any damages, losses, or issues arising from the use or inability to use our website or products, including but not limited to direct, indirect, incidental, or consequential damages. This includes any damages resulting from delays, errors, or defects in products caused by third-party suppliers.

8. Governing LawThese Terms and Conditions are governed by the laws of the United Kingdom. Any legal disputes will be resolved in the appropriate courts in the United Kingdom.

9. Contact UsIf you have any questions regarding these Terms and Conditions or your order, please feel free to contact our customer support team atContacttheteam@thehouseofabigail.uk